We're a small team and a human reads every message. Email us and we'll usually get back to you within one business day.
Charges you don't recognize, credits that didn't land after a purchase, or a refund request. Include the email on the account and the approximate date of the charge.
Email about thisGenerations that error out from a system fault refund their credits automatically. If yours didn't, send the project link (the /app?id=… URL) and roughly when it ran.
Email about thisTell us what you were trying to make and where FrameCall got in the way. Prompts that produced bad output are especially useful — paste the prompt itself.
Email about thisDelete individual projects yourself from the Generations page. To delete your whole account and everything attached to it, email us from the address on the account.
Email about thisMost questions we get are covered in the guide.